How it Works & Policies

Massage At Your Chosen Location

1. Reservation Policy

We travel throughout the Emerald Coast of Florida. We encourage you to schedule 5 days in advance. During peak season we will do our best to accommodate all appointment requests.


2. Payment Policy 

The following forms of payment are accepted before services can begin: 

 Zelle  |  Venmo  |  Cash App 

Credit/Debit cards are accepted through Pay Pal with a 3.5% processing fee. 


3. Gratuity (Tipping) for your therapist(s)

Pricing does not reflect gratuity for the therapist(s). 18% gratuity will be added to the total when the date & time is confirmed. You will receive an email with the breakdown of pricing per person and the total due. Please designate one person in the group to pay the total before services can begin.


4. Space & Onsite Location Requirement Policy

A space large enough for the therapist to comfortably walk around the massage table is required.  A large bedroom, living room, deck, patio, or poolside are great choices.  

During the hot summer months, therapists must set-up in a cool, shaded, covered area outside, or inside the home at a comfortable temperature. Therapists CANNOT perform spa services in direct sunlight. Thank you for your understand!


5. Practitioners Arrival

Your massage therapist will arrive 15 minutes prior to the appointment time for set-up and consultation of treatment. Your therapist will arrive 20 minutes prior to a Spa Party for set-up. Feel free to be dressed in comfortable clothes or in a robe ready for treatments. All appointments must be confirmed over the phone before therapist arrival. Please be perfume free and smoke-free environment. Thank you!

5. Cancellation Policy

Please cancel at-least 72 hours before the scheduled appointment. 

If  a group or Spa Party guest(s) cancel any service on the day of  or day before the appointment, you will be charged the full amount, including gratuity.


6. Massage To Promote Self-Healing & Wellness Policy

All mobile massage practitioners are licensed & insured massage & bodywork professionals. We provide therapeutic massage & bodywork to promote self-healing, relaxation, & overall-wellness. Any inappropriate gestures, behavior, sexual actions, comments, or disrespect will not be tolerated. The session will be terminated & the client will be responsible for the full amount of service. Client will also be denied future service with Lezlie's Mobile Spa. 


7. Medical Concerns Policy

If you are sick or have a contagious or medical condition, please inform the practitioner the day before your appointment to reschedule.